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We've compiled the questions we hear most frequently from members so you can get the information you need. And if your request isn't covered here, please contact us. We're always happy to help you!
Debit and Credit Card
A contactless card uses tap-to-pay technology, enabling quick, close-range transactions at checkout. It also features a magnetic strip and chip for traditional purchasing methods, ensuring compatibility at merchants without contactless payment terminals.
To make a contactless payment, simply tap or hold your card within two inches of the contactless symbol on the terminal. This action transfers encrypted card information between your card and the reader. Some merchants may require a signature or PIN entry. Your purchase should be completed in seconds.
If you’d like to set a new PIN, you can do so by calling 1-800-992-3808.
If you’d like to activate your debit card or credit card, you can do so by calling 1-800-992-3808.
Securityplus will automatically mail you a new debit card to your address before your current card expires. Please ensure your address is up to date by signing in to Digital Banking and updating it there.