FAQs

Looking for quick answers? Here's the place to start, no question. 

It's easy to find what you're looking for

We've compiled the questions we hear most frequently from members so you can get the information you need. And if your request isn't covered here, please contact us. We're always happy to help you! 

Account Services

Securityplus’ routing number is 25207671.

There are many options to depositing a check. You can deposit by mobile device, ATM, or by visiting your nearest branch location. To make a mobile deposit, click here.

If you’d like to deposit a check in a branch, find the nearest branch location here. To deposit a check via mail, please send your check to Securityplus Federal Credit Union, P.O. Box 120128, Newport News, Virginia 23612.

To report a lost or stolen debit or credit card, call 410-281-6200.

You can get a replacement card via the below options:

Send a secure message via Digital Banking

Log into Digital Banking through your desktop or mobile phone.

Desktop: Click "More" in the top right of the screen, then click "Message Center."

Mobile: Click "More" in the bottom-right of the screen, then click "Message Center."
Select "Compose"

Visiting any one of our convenient branch locations. Find the nearest branch.

If you suspect fraud has occurred on your Securityplus account, call Securityplus' Contact Center at 1-410-281-6200.

Learn more about types of fraud and how to protect your account from scammers here.

There are multiple ways you can order checks for your Securityplus Checking Account.

  • Directly through our vendor, Deluxe from our website
  • Digital Banking (desktop and mobile)
  • Visit a branch location.

For additional information on ordering checks, visit our Order Digital page.

If you are a business account owner and would like to order checks, please visit our Ordering Checks for Your Securityplus Business Account page.

Securityplus Federal Credit Union offers wiring services to all its members. You can send a wire via Digital Banking through secure messaging, speaking to a representative, or visiting any branch location.

Check out our Wiring Instructions page for details and additional information on sending a wire.

If you temporarily misplace your credit card, freeze the card while you locate it. 

Mobile

  1. Open your Securityplus' Mobile Banking app.  
  2. Click on “More” bottom left of the screen.
  3. Click “Cards.”
  4. Click “Manage Cards.”
  5. Slide the slider to the lift to turn the card off.
  6. Confirm if you wish to turn the card off.
  7. It will now display “Card is Off.”


Desktop

  1.  Log in to your digital banking account.
  2. Click on "Cards," located at the top of the screen.
  3. Select "Manage Cards."
  4. Slide the slider to the left to turn off the card.
  5. Confirm if you wish to turn the card off.
  6. It will now display “Card is Off.”

Account and card alerts are a great way to stay in the loop and protect your account. Sign up to receive alerts about things like credit card transactions or recurring payments.

Account Alerts:

  1. Sign in to your digital banking account.
  2. Click on "More."
  3. Select "Alerts."
  4. Choose "Account Alerts."
  5. Select the alerts you want to receive for your account.

Card Alerts:

  1. Sign in to your digital banking account.
  2. Click on "More."
  3. Select "Cards."
  4. Click on "Manage Cards."
  5. Under "Manage Cards," click on "Controls and Alerts."
  6. Set up the alerts you want to receive for your card.